On Thursday, the City launched a new smartphone app, myKCMO. The app is intended for Kansas City, Mo., residents to be able to quickly request city services anytime and anywhere.

Residents can download the myKCMO app to request and track city services, and report potholes, illegal dumping, missed trash pickups and more.

“This cutting edge new app will enable residents and visitors to more conveniently access information and report local issues,” said City Manager Brian Platt. “The more efficient workflow and request tracking system will allow us to respond quicker and more efficiently to concerns.”

Its features will help residents report and track 311 requests more easily, upload photos to help describe the problem, and connect directly with the staff member responding to the problem. Residents can make payments through the app and receive alerts when 311 cases are updated, and get alerts for other city emergencies. 

Citing good luck, the City rolled out the new app on March 11, or “3/11”, since it includes an extensive upgrade to the 311 system.

“The new myKCMO app highlights Kansas City government’s commitment to providing the basic services our residents expect, making it faster and easier for Kansas Citians to share with the City what requires attention in their own neighborhoods,” said Mayor Quinton Lucas. “myKCMO will be a helpful tool in our efforts to fill potholes and improve roads, and I encourage all to download the app today.”

The myKCMO app is available for free download to your phone or tablet. Type “myKCMO” to find it in the Apple App Store or Google Play.

The city has also recently upgraded additional online tools to help our residents and businesses. KC BizCare recently launched a website to help small businesses thrive. Data KC has updated functionality to help residents better understand and use the data the city posts for the public. AlertKC has upgraded its platform for residents to receive alerts by text or email for severe weather, broken water mains in their neighborhoods, and other community messages.