This week we sit down with Chris Ross, Operations Manager at Custom Truck One Source located on the site of the old Armco steel plant. Custom Truck was founded in April of 1996 with a one-acre site on Manchester Trafficway in the Blue River Industrial District. The company moved to the old Cummins engine plant on Gardner Avenue in December of 1996. 

In 2005, after multiple floods along Gardner Avenue, Ross found buildings on the south side of the old Armco site. The family pulled together, renovated the initial building, and in Ross’ words, “it just kind of took off,” after that. 

Over time, more property was acquired and the company continued to grow Ross credits much of the company’s growth and their continued success to divine providence and a strong family work ethic. “We have been blessed, it’s been a lot of hard work, a lot of stress, pain, but the end result has been phenomenal, it literally changed our lives and really the lives of people we’ve brought around us and I think the Northeast area,” Ross said.  

To find out more about the Ross family and Custom Truck One Source, listen to this week’s podcast on your favorite podcast platform.