City heightens reporting options for 311 online system

Northeast News
June 19, 2014

KANSAS CITY, Missouri — When a Kansas City resident wants to report illegal dumping, a broken street light or a pothole, they call 311, or visit the 311 website. But this month, residents will notice more options when they visit the 311 website.

The City of Kansas City enhanced its 311 online system so that residents may view 311 requests on a map, view the status of a request and its case history, as well as submit follow-up comments to a certain case.

According to Mille Crossland, technology project liaison, allowing 311 online users to post comments will help the city prioritize the requests.

Users may access the 311 online map by visiting www.kcmo.gov/311. Residents may also submit 311 requests in the following ways:

  • Phone: Dial 311 or 816-513-1313
  • Email: 3-1-1.Call.Center@kcmo.org
  • Twitter: Follow @KCMO311
  • Mobile App: KCMO 311 Service Request app (available in the App Store and Play Store)
  • Walk in: City Hall, First Floor, 414 E. 12th St., Kansas City, MO 64106, weekdays from 8 a.m. to 5 p.m.
  • Mail: 311 Call Center, City Hall, First Floor, 414 E. 12th St., Kansas City, MO 64106
  • Fax: 816-513-1303

 

The KCMO 311 Service Request mobile app will receive the new enhancements in its next mobile release later this year.

Comments are closed.

  • Gov. Nixon visits Lincoln Prep to applaud school

    November 26th, 2014
    by

    By Joe Jarosz Northeast News KANSAS CITY, Missouri — Sometimes when you’re doing something good, even those at the highest level have to say congratulations.
    Last Thursday, Gov.


    Cliff Drive to close until spring

    November 26th, 2014
    by

    Northeast News KANSAS CITY, Missouri — Cliff Drive is closing…for construction.
    The Kansas City Parks and Recreations Department announced Cliff Drive will close starting Wednesday, Nov.


    Información actualizada en la ceremonia de encendido de luces Atención!

    20 hours ago
    by

    Northeast News Nov. 26, 2014 Pedimos una disculpa a todos nuestros lectores. En la edición Mercado noreste volumen 83, numero […]


    Cliff Drive proposal takes big step forward

    November 26th, 2014
    by

    By Joe Jarosz Northeast News KANSAS CITY, Missouri — For Cliff Drive, the mindset is that controlling the flow of vehicles will hopefully curb dumping.


    KCPS earns third straight clean audit

    November 22nd, 2014
    by

    Northeast News Nov. 22, 2014 KANSAS CITY, Missouri — For the third consecutive year, the Kansas City Public Schools has earned […]


  • Social Media helps nab alleged illegal dumper

    November 21st, 2014
    by

    Northeast News Nov. 20, 2014 KANSAS CITY, Missouri — A video taken by Brett Schoffner, Executive Director for the Cliff […]


    Tipoff for KCPS 2014-2015 high school basketball is Nov. 21

    November 20th, 2014
    by

    Northeast News Nov. 20, 2014 KANSAS CITY, Missouri — Basketball is about to tip-off for the Kansas City Public Schools. […]


    KCPD investigating homicide in NE

    November 19th, 2014
    by

    Joe Jarosz Northeast News Nov. 19, 2014 KANSAS CITY, Missouri — One man was killed while another was injured after […]


    Fire destroys pawn shop warehouse

    November 19th, 2014
    by

    Michael Bushnell Northeast News Nov. 19, 2014 KANSAS CITY, Missouri — The Kansas City Fire Department were called to an […]


    New account executive on board at Northeast News

    November 19th, 2014
    by

    Northeast News November 19, 2014 The Northeast News welcomes Cynthia Najera aboard its team as the account executive for the […]


  • Local Weather

  • What’s Happening

    Liberty Memorial: A national tribute

    Northeast News The third annual convention of the American Legion was held in Kansas City, Mo., on Oct.

    retorts illustrated bryan stalder

    retorts illustrated bryan stalder [...]

    Northeast’s Most Wanted

    Northeast News November 19, 2014 East Patrol Division These people are sought by the Kansas City, Mo. Police Department and […]