Mayor Sly James announces at the results of a citywide survey. Submitted photo.

Citizen Satisfaction Survey results reveal major improvements

Posted August 14, 2014 at 4:30 pm

Northeast News
Aug. 14, 2014

KANSAS CITY, Missouri — The overall imagine of the Kansas City, Mo., is improving.

At least that’s what residents said in a recent citywide survey. On Thursday morning, Mayor Sly James and city manager Troy Schulte unveiled the city’s 2013-14 Citizen Satisfaction Survey results during its Big 20 event. The survey results show statistically significant improvements in 61 categories, including resident satisfaction with the “overall image of the city,” which has increased 20 percentage points over the past four years.

This year’s survey, which was administered between July 2013 and May 2014, revealed statistically significant improvements in 61 categories, no change in 30 categories and a decline in seven categories. Report highlights include:

- City communications, the 311 Call Center and the Health Department received the most statistically significant improvements.

- Satisfaction with the quality of city services improved to 56 percent and now exceeds the national benchmark of 50 percent

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    Pho returns with a flourish.

    By MICHAEL BUSHNELL
    Northeast News
    August 13, 2014

    Spike and Jessie Nguyen are back at the corner of Independence Blvd. and The Paseo full time now with the second location of the Vietnamese-French Bistro concept restaurant i-Pho Tower. Nguyen, his wife Jessie and local dignitaries cut the ribbon this morning celebrating the grand opening of their second i-Pho Tower location. The menu is smaller but promises many of the same favorites including

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    TWA Star Stream: the luxury standard

    By Michael Bushnell
    Northeast News

    Trans World Airlines launched its first jet service on Jan. 25, 1959, between New York-Idlewild and San Fransisco.

    The route was chosen by TWA’s then President Howard Hughes to compete with American Airlines new jet service between New York-Idlewild and Los Angeles. Hughes pushed TWA’s finances to the limit to enter the jet age by ordering eight new Boeing 707-120′s in February 1956. TWA dubbed the new jet service “Star Stream” and even gave it its own set

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    The life of an intern

    By MICAH WILKINS
    Northeast News
    August 13, 2014

    Within the past two months I’ve tried, both literally and figuratively, to throw myself into the Northeast neighborhood of Kansas City.

    Eight weeks ago, I accepted a position as the editorial intern for the Northeast News. Five weeks ago I moved into a house in Indian Mound. Last week I drew up preliminary plans to build a chicken coop in my tiny yard. I’m getting settled.

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    Jamar Thomas Black male, 23 Height: 5'5

    Northeast’s Most Wanted

    Northeast News
    August 13, 2014

    East Patrol Division

    These people are sought by the Kansas City, Mo. Police Department and are presumed to be in our area. Call 911 or the TIPS hotline at (816) 474-TIPS if you know their whereabouts and want to improve the delivery of justice in Kansas City.

     

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    More intimate space at Eleos

    By Joe Jarosz
    Northeast News
    August 13, 2014

    KANSAS CITY, Missouri – More space to relax in the Northeast.

    This past Friday, Eleos Coffee House, 3401 Independence Ave., opened its doors to its new, expanded seating area. The room, which has been under construction for several months, includes extra tables and chairs in a rustic decor with burlap sacks in lieu of drapes and curtains, a serving bar and more room for its coffee.

    Eleos knocked out an adjacent wall to the current space to

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    chronicles

    Northeast News
    August 13, 2014

    Gary Ray Trent

    KANSAS CITY, Missouri – Gary Ray Trent and died on July 22, 2014 at Truman Hospital, surrounded by family.

    A memorial service for friends and family will be held at 4:30 p.m. Monday, Aug. 18, 2014, at Independence Blvd Christian Church in the Chapel, 606 Gladstone Blvd.

    Trent was born born Aug. 2, 1951. He leaves his companion of twenty years, Pat Ritchie of the home, his step-daughter Penny and

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    Independence Avenue Vietnamese restaurant celebrates grand reopening

    Micah Wilkins
    Northeast News
    Aug. 9, 2014

    KANSAS CITY, Missouri — When Pho Hoa Noodle Soup closed its doors earlier this year for some remodeling and a name change, many Northeast residents thought that it was for good. But, after being closed for more than three months, the restaurant is finally read to open its doors again.

    At 10 a.m., Wednesday, Aug. 13, a ribbon cutting ceremony will be held for the restaurant’s grand reopening under its new name: iPho Tower. The French Vietnamese fusion restaurant opened in 2011 originally as a California-based chain. Owner Spike Nguyen decided to create his own restaurant

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    Susan G. Komen Race for a Cure will affect traffic Sunday

    Northeast News
    Aug. 8, 2014

    KANSAS CITY, Missouri — City officials are advising motorists to use caution this weekend.

    From 7:30 – 9:30 a.m. Sunday, Aug. 10, the Susan G. Komen Race for a Cure will affect traffic in the Central Business District south through Crown Center.

    The following streets will be temporarily closed:
    -Grand Boulevard, between Pershing Road and 18th Street
    -18th Street, between Grand Boulevard and Oak Street
    -Oak Street, between 18th and 11th streets
    -11th Street, between Oak and Walnut streets
    -Walnut Street, between 11th and 14th streets
    -14th Street, between Walnut and Wyandotte streets
    -Wyandotte Street, between 14th and 16th streets
    -16th Street, between Wyandotte Street and

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    KC man charged in Northeast home invasion

    Joe Jarosz
    Northeast News
    Aug. 8, 2014

    KANSAS CITY, Missouri — A Kansas City, Mo., man has been charged in connection with a break-in and robbery of two residents in the Northeast.

    According to court documents, Marcos L. Fernandez, 27, whose last reported address is listed as 5518 E. 23rd St., has been charged with two counts of first-degree robbery, a class A felony, and two counts of armed criminal action, each a felony.

    On Aug. 7, 2014, Kansas City Police responded to the area of Roberts Street and Newton Avenue for a reported shooting and robbery. The victims told police that two men forced

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